Privacy Policy

Information we collect

Depending on how you use Mariah Studio, we may collect information such as your name, email address, shipping information, order details, product selections and personalization instructions.

When requesting a custom order, you may also choose to provide notes, design ideas, names, text, sizes, colors and reference images or other materials needed to create your requested product.

If you join Studio Notes, we collect the email address you provide and information necessary to maintain your subscription status.

How we use your information

We use information provided through the website to process and fulfill orders, prepare personalized products, communicate about purchases or custom requests, provide shipping updates, respond to questions and operate Mariah Studio.

If you subscribe to Studio Notes, we may also use your email address to send occasional updates about new products, seasonal collections, gift ideas and other Mariah Studio news.

Marketing emails are sent only to subscribers and include a way to unsubscribe.

Payments

Online payments are processed through Stripe. Mariah Studio does not directly store your complete payment card number or card security code on this website.

Stripe may collect and process payment, billing, fraud-prevention and transaction information according to its own privacy and security practices.

Custom order files

Reference images and information submitted for custom orders may be stored privately so Mariah Studio can review your request, prepare your design and fulfill the resulting order.

Please submit only files and information that you have the right to provide and that are necessary for your requested personalization.

Email communications

Mariah Studio uses email services to send messages related to orders, custom requests and Studio Notes subscriptions.

Transactional messages, such as order or payment information, may be sent when necessary to provide the service you requested.

Studio Notes subscribers can unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages.

Service providers

We use third-party service providers when necessary to operate the website and fulfill customer requests. These may include payment processing, website hosting, data storage, email delivery and shipping services.

For example, our website infrastructure uses Cloudflare services, payments are processed through Stripe, and email delivery may be handled through Resend.

These providers may process information as necessary to perform their services and are subject to their own privacy practices.

Website & technical information

When you visit the website, certain technical information may be processed automatically by our hosting and security providers. This can include information such as IP address, browser type, device information, request data and security-related activity.

This information may be used to operate, secure, troubleshoot and improve the website and to help prevent abuse or fraudulent activity.

How we share information

Mariah Studio does not sell your personal information.

Information may be shared with service providers when reasonably necessary to process payments, operate the website, deliver email, fulfill and ship orders, prevent fraud or provide customer support.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business or services.

Data retention

We retain information for as long as reasonably necessary to fulfill orders, maintain business and transaction records, resolve disputes, provide customer service, comply with legal obligations and operate Mariah Studio.

Newsletter subscription information may be retained to maintain subscription and unsubscribe preferences.

Your choices

You may contact Mariah Studio to ask questions about personal information you have provided or to request that information be corrected or deleted where appropriate and subject to applicable recordkeeping or legal requirements.

You may unsubscribe from Studio Notes at any time using the link provided in marketing emails.

Children’s privacy

Mariah Studio’s website and online purchasing services are not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13.

Changes to this policy

We may update this Privacy Policy as Mariah Studio, our website or our services evolve. When material changes are made, the updated policy will be posted on this page with a revised date.